One of the key aspects of running a successful business is ensuring your processes and procedures are organized through proper documentation. Business owners and managers spend their busy days putting out fires, working with staff members and making sure their customers are coming in through targeted sales. These activities are important and essential to keep the lights on for the business.
Consider what would happen if your information is lost due to a technological glitch or natural disaster, or if a seasoned staff member with years of valuable experience leaves, or you hire a new employee that needs to understand your company’s policies. More importantly, what if you are surprised with an audit that wants to ensure your operational risk is minimized through proper safeguarding and accessibility of your operating procedures. These are all real-life scenarios that haunt many businesses because they get put on the back burner as an “I’ll get to it someday” mentality.
Through my many years in the financial services corporate sector, I have learned the value of this task. My experience in documentation, and business presentations has armed me with the skills that are necessary to serve all audiences as well as for effective risk mitigation.
Contact me to see how I can help your organization overcome these hurdles and eliminate procrastination.